Admission And Discharge


Admission and Registration

Self Paid Patients

The Admission and Registration personnel will determine the amount of deposit to be paid upon admission. Minimum deposits payable on admission is to follow Deposit Guideline. In the event the deposit paid is not sufficient to cover the charges incurred, patients will be advised to pay extra amount on the deposit during hospital stay. A receipt for the deposit paid will be issued for patient’s records.

Corporate Patients

Need to present guarantee letter, identification card or passport .

In the event that the guarantee letter limit is not sufficient to cover the charges incurred, the patient will be advised to pay for the excess during the hospital stay.

Insured Patients

For patient admitted before receiving initial guarantee letter from insurance company, the Admission and Registration personnel will determine the deposit to be payable on admission and patient will be required to pay a minimum deposit as per Deposit Guideline. In the event the deposit is not sufficient to cover the charges incurred, the patient will be advised to pay extra on the deposit during the hospital stay.

Discharge

Doctors will certify on the discharge during their ward rounds.

Kindly allow about two hours for the centre to process the final billing and to prepare the necessary medication.

For patients admitted under insurance claim will be subject to a waiting period of two to four hours for our centre to finalize the Guarantee Letter with the Insurance Company before discharge. For patients who wish to discharge before the finalization of the Guarantee Letter need to place deposit payment as determined by the Admission and Registration Personnel.

To facilitate the timely discharge on the final bill, the discharge time will be fixed at

10.00 am and 3.00 pm (Monday to Friday)

10.00 am (Saturday / Sunday / Public Holiday)

 

Payment

Payment of bills must be made at the discharge or cashier counter by Cash or Credit Card. Cheques will not be accepted for payment.

 

 

From The Management of Bintulu Medical Centre